Articles

IBM Globalization

Global to the Core, or, Why IBM Can't Tell You How Much Money It Spends on Globalization describes how IBM's product globalization is embedded in all that they do and thus is really hard to measure.

From the LISA newsletter, April 2003.

Universal usability definition published

In the May 2000 Communications of the ACM, Ben Shneiderman defined universal usability, the topic of this site.

Here is a PDF of that article.

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